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NASARC Technology Capabilities

Nasarc has invested considerably in the development and rollout of leading edge technology to support its Business Operations, Channel Partners, End-user Customers and prospective customers. Specific technology capabilities include:

Electronic Business Capabilities

• Integrated Website for Channel Partner & Customer Support Management
• Order & Sales Management
• Sales & Marketing Support
• Product Support (Electronic Catalogs & Data Sheets, FAQs, Case Management)
• Self-service Help Desk Capability

Electronic Commerce Capabilities

• Product Pricing
• Order Entry & Management
• Inventory Status

Web-enabled Channel Partner Support Tools

• Product Support Management
• Marketing Support & Campaign Management

Web-enabled Customer Relationship Management System

• Customized for Each Customer/Channel Support Program
• Customer Service Support

The technology capabilities have been designed keeping in mind the communications and information management challenges needed to effectively support all Product, Field and Customer/Channel-related operations. These capabilities are all based on Internet Web access to allow "Anytime & Anywhere" access for both Customers/Channel Partners as well as prospective customers looking for information or making inquiries.